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Ordering Information
Guaranteed Price Match Program for BioNatures and Barleans Products:
We work hard at maintaining the lowest price products on the Internet, but
If you find a lower price
including shipping on the identical BioNatures or Barleans
product, we will honor that price at the time of order.
Just email the website or url where you found the lower price to pricematch@budwigflax.com and we will credit you the difference PLUS take an additional 5% OFF your entire order.
FREE Shipping!
Place your order from our secure website and receive FREE Shipping (a $6.00 value) on all orders of $70.00 or more. This offer applies to orders within the continental U.S. only! Outside this area (ex. AK, HI, PR) and rush shipments are slightly higher. Please call our customer service department toll free at 1-866-355-2991 to find out if additional shipping charges apply. Phone orders require a shipping charge.
Shipping Info:
We do our very best to get your order to you as quickly as possible. All of orders are shipped UPS within 24-48 hours. It normally takes 7-10 working days to receive an order. UPS does NOT ship to a PO Box so please submit a street address.
Express Delivery:
If you would like a faster delivery, we also offer the following options for orders under 10 lbs within the continental U.S. UPS 3 Day - $15.00, UPS 2nd Day Air - $25.00, and Next Day Air - $45.00. For orders over 10 lbs and outside the continental U.S., please call our customer service department toll free at 1-866-355-2991 for a quote.
Questions: 1-800-624-7114 or info@budwigflax.com
When you call us during our regular business hours, Monday-Friday 7:00 a.m. - 4:00 p.m. MST, you will be talking to someone who is knowledgeable and cares about you and your health. Please call us toll free at 1-800-624-7114 or email us anytime at info@budwigflax.com and we will do our best to help you any way we can. While we are not physicians and cannot dispense medical advice, our highly trained staff can answer most of your product related questions. If we do not have the answer, we will do our level best to find it.
 Security:
We use SSL (Secure Sockets Layer) technology on our server in order to protect your personal information from being intercepted as it passes through the internet. All sensitive information is encrypted to keep it confidential. You can tell if your session is secure by looking for a lock at the bottom right corner of your browser.
Adding an item:
Browse by Category or use the Keyword Search feature until you find a product you would like to order. After each product description there will be an "Add to Cart" button. Put the number desired in the quantity box then press the "Add to Cart" button. It will automatically add up your order including sales tax if applicable. If you would like more information about that product, simple click on the product name. Each time you add an item to your order, you will shown the contents of your cart or to view your shopping cart from anywhere on our site, click the "View Cart" button.
Changing Order:
To remove items, simply type a (0) in the quantity box then click the "Recalculate" button. If there is only one item in your cart you can click on the "Empty Cart" button.
Check Out:
After you select your payment type, press the "Checkout" button at the bottom of the page. Check the "Use Separate Shipping Address" box if you would like it shipped to your office or someone else. Fill out the forms with your billing, shipping and credit card information. If you are a registered member, it will remember your ordering information which will speed up the ordering process. Please supply all information requested. Include your phone number in case of questions regarding your order. Phone numbers are kept confidential. Once all your information is correct, click the "Proceed" button and you will receive your receipt.
Sales Tax:
We only charge sales tax on products that are being shipped to Arizona (8.9%).
Method of Payments Accepted:
We accept Visa, Mastercard, Discover, and American Express for orders faxed, E-Mailed from our website or placed over the telephone. Orders sent through the mail can be paid for by check, money order or credit card. Orders payable in U.S. funds only. Please Note: Your credit card will be charged through BioNatures.
Backorders:
We do our best to ship your order complete, but occasionally items are not available for immediate delivery. In this case, your credit card will be charged only for the products that are shipped. We will ship the remainder of your order as soon as it arrives in stock. You will not be charged additional shipping on the backordered product.
Our Guarantee:
We want you to be completely satisfied with the products you receive from us. If for any reason you are not, simply return the unused portion within 30-days and we will gladly refund 100% of your purchase price, less shipping and handling.
Privacy Policy
We are dedicated to protecting the privacy of each user of its website. When you place an order with us, some basic general information is collected. We use your name, shipping and billing addresses, and credit card number in order to provide you with the merchandise that you purchase from our website. We use your email address to provide you with information about your order and its status, and we may occasionally send out emails, including newsletters, to people who have placed an order online, offering them more money-saving deals. We will use your phone number in the event that our customer service representatives need to contact you about an order you have placed.
All personal Information is used internally in connection with www.budwigflax.com business, and we will not give, sell, trade, rent, disclose, loan, or make available any identifiable personal information about you to any third party without first receiving your permission.
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