Flaxseed Flax Oil Product Articles and Information
FREE Shipping! Place your order from our secure website and receive FREE Shipping on all orders of $70.00 or more. This offer applies to orders within the continental U.S. only! Outside this area (ex. AK, HI, PR) and rush shipments are slightly higher. Phone orders require a shipping charge.
Shipping Info:
Packages are shipped via Fed Ex and shipping charges are calculated according to weight. We do our very best to get your order to you as quickly as possible. All of orders are shipped
Fed Ex within 24-48 hours. It normally takes 7-10 working days to receive an order.
Questions: info@budwigflax.com
We appreciate your product questions, however, due to time constraints we cannot answer them via telephone. Answers to most of your questions can be found on our website or by reading our catalog. If you need more info, you can write us via email at info@budwigflax.com or snail mail at 26825 N. 152nd St, Scottsdale, AZ 85262. We will respond as soon as possible. Remember we are not health professionals and we cannot answer any questions related to health conditions or nutritional supplement efficacy. We appreciate your cooperation. For questions about your order, please call 1-480-837-5912, Monday-Friday 9:00am - 2:00pm or email us anytime at info@budwigflax.com.
Order Status:
To check the status of your order, login to your account and click on the "Orders" button near the bottom of the page. You can select an order from the list to see that order's information and current status.
Adding an item:
Browse by Category or use the Keyword Search feature until you find a product you would like to order. After each product description there will be an "Add to Cart" button. Put the number desired in the quantity box then press the "Add to Cart" button. It will automatically add up your order including sales tax if applicable. If you would like more information about that product, simple click on the product name. Each time you add an item to your order, you will shown the contents of your cart or to view your shopping cart from anywhere on our site, click the "View Cart" button.
Changing Order:
To remove items, simply type a (0) in the quantity box then click the "Recalculate" button. If there is only one item in your cart you can click on the "Empty Cart" button.
Check Out:
After you select your payment type, press the "Checkout" button at the bottom of the page. Check the "Use Separate Shipping Address" box if you would like it shipped to your office or someone else. Fill out the forms with your billing, shipping and credit card information. If you are a registered member, it will remember your ordering information which will speed up the ordering process. Please supply all information requested. Include your phone number and email address in case we have questions regarding your order. Phone numbers ane email addresses are kept confidential. Once all your information is correct, click the "Proceed" button and you will receive your receipt.
Sales Tax:
We only charge sales tax on products that are being shipped to Arizona (8.9%).
Method of Payments Accepted:
We accept Visa, Mastercard, Discover, and American Express for orders faxed, E-Mailed from our website or placed over the telephone. Orders sent through the mail can be paid for by check, money order or credit card. Orders payable in U.S. funds only. Please Note: Your credit card will be charged through BioNatures.
Backorders:
We do our best to ship your order complete, but occasionally items are not available for immediate delivery. In this case, your credit card will be charged only for the products that are shipped. We will ship the remainder of your order as soon as it arrives in stock. You will not be charged additional shipping on the backordered product.
Our Guarantee:
We want you to be completely satisfied with the products you receive from us. If for any reason you are not, simply return the unused portion within 30-days of the date of receipt and we will gladly refund your purchase price, less a 15% restocking fee. No returns will be accepted without a Return Authorization Number (RSA). Call customer service at 1-480-837-5912 between the hours of 9:00 am and 2:00 pm Arizona time for your RSA. Shipping and handling charges are non-refundable.
Privacy Policy We are dedicated to protecting the privacy of each user of its website. When you place an order with us, some basic general information is collected. We use your name, shipping and billing addresses, and credit card number in order to provide you with the merchandise that you purchase from our website. We use your email address to provide you with information about your order and its status, and we may occasionally send out emails, including newsletters, to people who have placed an order online, offering them more money-saving deals. We will use your phone number in the event that our customer service representatives need to contact you about an order you have placed.
All personal Information is used internally in connection with www.budwigflax.com business, and we will not give, sell, trade, rent, disclose, loan, or make available any identifiable personal information about you to any third party without first receiving your permission.